In light of the 21-day lockdown that is underway, the National Lottery Operator, ITHUBA has implemented effective measures in compliance with the Government’s interventions to curb the spread of the Coronavirus (COVID-19).
The health and safety of our players is of paramount importance to us. This is why we firmly urge all players to utilise our digital platforms to play their favourite National Lottery games. Our Mobile App is easily downloadable on all smartphones, and available on both the Play Store (android) and Apple Store (IOS). Players can also make use our up-to-date National Lottery website, and the digital channels of our banking partners namely Absa, FNB, Standard Bank and Nedbank.
As a technology driven company operating in a highly regulated industry, ITHUBA has always ensured that our state-of-the-art systems are solid, secure and crisis-management-ready. This includes equipping our staff to be able to work remotely and continue serving the nation, even during the lock-down period.
Our Call Centre is ready to assist first-time players in navigating the online realm with ease. Our Player Helpline remains operational and players can direct queries to 0800 484 822, Monday – Saturday from 06:00 – 23:00 and Sunday 06:00 – 21:00.
The COVID-19 virus will have a devastating impact in our communities. We encourage all South Africans to play their role by staying at home in order to curb the spread of the virus. We are in this together.
